[Irtalk] Leading Change in Higher Ed IT | EDUCAUSE

Hilton Gibson hilton.gibson at gmail.com
Thu Dec 17 15:06:10 SAST 2015

*Change has become a trademark characteristic of today's IT context.* To
meet the demands and fluctuations of an unpredictable environment, the
leader's role must increasingly focus on instigating the change required to
meet the needs of a dynamic world.1 For more than a decade, IT management
trends and concerns have included the need for all IT organizations to
align with business needs, have more agility, and manage relationships more

Although changing with the times usually benefits people, it can be
difficult for those involved because change forces us to think, feel, and
act differently, which requires personal effort. Change makes heavy demands
on people in terms of workload, uncertainty, competing priorities, and
meeting client and customer needs; it also taxes us mentally, emotionally,
and behaviorally. Such pressures must  be acknowledged, appreciated, and

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