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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>I also want to add that this list belongs to all of us, and we all are drivers/leaders of OA in Africa. Thank you for the great work and all your commitment ….<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Kind regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Ina<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> IRTalk [mailto:irtalk-bounces@lists.lib.sun.ac.za] <b>On Behalf Of </b>Ina Smith<br><b>Sent:</b> Friday, February 24, 2017 9:22 AM<br><b>To:</b> Mabunda, Tyson <ttmabunda@uj.ac.za>; irtalk@lists.lib.sun.ac.za<br><b>Subject:</b> Re: [IRTalk] DSpace Technical Problems<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Dear Tyson<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>You are welcome. The business model for commercial repositories are different, and usually you have to contact that specific products’ helpline I think? The support is probably in the agreement with them.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Otherwise you are welcome to still post to this list, and we can try advice, from our various perspectives. I think in Africa the majority IRs use DSpace, but understand that there are ones that use other software systems, which is perfectly fine. Many issues in IRs overlap, so the software should not be the dominating factor. In the end it is about getting research out in OA format, in line with international standards and best practice, at the same time the IR remaining interoperable.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Kind regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Ina<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Mabunda, Tyson [<a href="mailto:ttmabunda@uj.ac.za">mailto:ttmabunda@uj.ac.za</a>] <br><b>Sent:</b> Friday, February 24, 2017 9:18 AM<br><b>To:</b> Ina Smith <<a href="mailto:Ina@assaf.org.za">Ina@assaf.org.za</a>>; <a href="mailto:irtalk@lists.lib.sun.ac.za">irtalk@lists.lib.sun.ac.za</a><br><b>Subject:</b> RE: DSpace Technical Problems<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-ZA style='color:#1F497D'>Dear Ina<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='color:#1F497D'>Thank you for sharing and driving open access in Africa,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='color:#1F497D'>For the institutions using commercial repositories, is there a forum to assist with Technical problems?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-ZA style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D'>Kind regards, <br>Tyson<br><br></span><span lang=EN-ZA style='color:#1F497D'><a href="https://intranet.uj.ac.za/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Content.Outlook/ET6S1AFT/www.uj.ac.za"><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#E36C0A'>www.uj.ac.za</span></b></a></span><b><u><span lang=EN-ZA style='font-size:10.0pt;color:#E36C0A'><o:p></o:p></span></u></b></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-ZA style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D'>MR TYSON MABUNDA<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#D95900'>Manager: Institutional Repository (IR)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D'>UJ Library<br>Tel +27 11 559 2688<br>Fax +27 11 726 7723<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-ZA><a href="http://www.facebook.com/UJLibrary"><span style='font-family:"Arial",sans-serif;color:blue;text-decoration:none'><img border=0 width=38 height=38 id="Picture_x0020_5" src="cid:image001.png@01D28E7F.DAB68070" alt="cid:image003.png@01CF8AF3.0ADAEF40"></span></a><a href="http://twitter.com/UJLibrary"><span style='font-family:"Arial",sans-serif;color:blue;text-decoration:none'><img border=0 width=38 height=38 id="Picture_x0020_4" src="cid:image002.png@01D28E7F.DAB68070" alt="cid:image004.png@01CF8AF3.0ADAEF40"></span></a></span><span lang=EN-ZA style='font-family:"Arial",sans-serif;color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-ZA style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> IRTalk [<a href="mailto:irtalk-bounces@lists.lib.sun.ac.za">mailto:irtalk-bounces@lists.lib.sun.ac.za</a>] <b>On Behalf Of </b>Ina Smith<br><b>Sent:</b> 24 February 2017 09:08 AM<br><b>To:</b> <a href="mailto:irtalk@lists.lib.sun.ac.za">irtalk@lists.lib.sun.ac.za</a><br><b>Subject:</b> [IRTalk] DSpace Technical Problems<o:p></o:p></p></div></div><p class=MsoNormal><span lang=EN-ZA><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>Dear IR Colleagues<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>Open Source (e.g. DSpace, more) supports a philosophy of people sharing, acquiring new skills, supporting one another, becoming less dependent on commercial service providers, and is far more sustainable. Through irtalk (almost 10 years old already) we try to communicate and share, but are well aware that lots of new technical skills and expertise have been developed in terms of DSpace over the past few years inside own institutions (Africa), which is fantastic. Often we don’t know of one another, but it is not a problem. It is great that we can however help out where needed, and ask for advice. Thank you to those willing to share.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>For technical or other DSpace related problems that you cannot share on your own, please post to any of the DSpace mailing lists at <a href="https://wiki.duraspace.org/display/DSPACE/Mailing+Lists">https://wiki.duraspace.org/display/DSPACE/Mailing+Lists</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>There are a couple of <a href="http://www.dspace.org/service-providers">registered DSpace service providers</a> specializing in solving DSpace problems if you cannot solve it yourself, and should you have something in your budget. Hopefully SA and African service providers will also register in future.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>Please also contribute back to this community. We benefit in so many ways, and similar to Open Access – where we should also be uploaders and not only downloaders – please also give back. Together we can accomplish far more, and we all share leadership, for the benefit of all. We also encourage you to explore workshops, meetings, training in your regions – across Africa – to keep the conversation going. Please use this list to share anything related to OA and more, if you think we should take note. Thank you in advance for the many contributions from the past (I would like to acknowledge the many contributions from Hilton Gibson over the years and still), but also for those who continue to do so. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>Wishing you all the best.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>Kind regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'>Ina<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Ina Smith</span></b><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Planning Manager, Academy of Science of South Africa (ASSAf)<br>DOAJ Ambassador, Southern Africa Region<br>LIASA Librarian of the Year 2016<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><a href="http://orcid.org/"><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#338CAF;text-decoration:none'><img border=0 width=16 height=16 id="Picture_x0020_1" src="cid:image003.gif@01D28E7F.DAB68070" alt="http://orcid.org/sites/default/files/images/orcid_16x16(1).gif"></span></a><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'> <a href="http://orcid.org/0000-0002-9710-3668">http://orcid.org/0000-0002-9710-3668 </a></span><u><span style='color:#0563C1'><o:p></o:p></span></u></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Switchboard: +27 12 349 6600 <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Tel: +27 12 349 6641 <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Fax: +27 (0) 86 576 9512<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Email: </span><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'><a href="mailto:ina@assaf.org.za">ina@assaf.org.za</a><span style='color:#1F497D'> <o:p></o:p></span></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D'><img border=0 width=184 height=75 id="Picture_x0020_2" src="cid:image004.jpg@01D28E7F.DAB68070" alt=assafemail></span><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>1st Floor Block A, The Woods, 41 De Havilland Crescent, Persequor Park <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Meiring Naudé Road, Lynnwood 0020, Pretoria, South Africa. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>PO Box 72135, Lynnwood Ridge 0040, Pretoria, South Africa. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Website: </span><span lang=EN-ZA style='font-size:10.5pt;font-family:"Century Gothic",sans-serif'><a href="http://www.assaf.org.za/">www.assaf.org.za</a><i><span style='color:#1F497D'> </span></i><span 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