<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">FYI.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><b><font face="monospace, monospace">Hilton Gibson</font></b></div><div><span style="font-family:monospace,monospace;font-size:12.8000001907349px">Stellenbosch University Library</span><br></div><div><font face="monospace, monospace"><font color="#0000ee"><u><a href="http://orcid.org/0000-0002-2992-208X" target="_blank">http://orcid.org/0000-0002-2992-208X</a></u></font><br></font></div><div><br></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">---------- Forwarded message ----------<br>From: <b class="gmail_sendername">Carol Minton Morris</b> <span dir="ltr"><<a href="mailto:cmmorris@duraspace.org">cmmorris@duraspace.org</a>></span><br>Date: 18 August 2016 at 14:30<br>Subject: [dspace-community] POSITION–DuraSpace seeks Hosted Services Customer Specialist<br>To: DSpace Community <<a href="mailto:dspace-community@googlegroups.com">dspace-community@googlegroups.com</a>><br><br><br><div dir="ltr"><font color="#000000"><i style="font-family:arial,helvetica,sans-serif">===please share, apologies for cross posting===</i><br></font><div><font face="arial, helvetica, sans-serif" color="#000000"><br></font></div><div><font face="arial, helvetica, sans-serif" color="#000000">August 18, 2016</font><div><font face="arial, helvetica, sans-serif" color="#000000"><br></font></div><div><font face="arial, helvetica, sans-serif" color="#000000">Read it online: <a href="http://duraspace.org/jobs" target="_blank">http://duraspace.org/<wbr>jobs</a></font></div><div><span style="font-size:13px"><font face="arial, helvetica, sans-serif" color="#000000"><br></font></span></div><div><p style="margin:0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><strong style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font color="#000000"><span style="font-size:small">Hosted Services Customer Specialist </span><font face="arial, helvetica, sans-serif">Position Description</font></font></strong></p><p style="margin:0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Responsible for managing the lead to sale process of DuraSpace hosted services (<a href="http://www.duracloud.org/" style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit" target="_blank">DuraCloud</a>, <a href="http://www.dspacedirect.org/" style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit" target="_blank">DSpaceDirect</a>, <a href="http://www.archivesdirect.org/" style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit" target="_blank">Arch<wbr>ivesDirect</a>) including customer service, product pricing, new account set up, onboarding and training.  Manages the suite of exsisting services to ensure successful management of customers and continued growth.</font></p><p style="margin:0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Full text of the job description for this position may be found below or download the PDF: </font></p><p style="margin:0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><span style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000"><img alt="PDF icon" title="application/pdf" src="http://duraspace.org/modules/file/icons/application-pdf.png" style="border:0px;margin:0px;padding:0px;outline:0px;vertical-align:bottom;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><a href="http://duraspace.org/sites/duraspace.org/files/media/Hosted%20Services%20Customer%20Specialist.pdf" type="application/pdf; length=131195" style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit" target="_blank">Hosted Services Customer Specialist.pdf</a></font></span></p><p dir="ltr" style="margin:0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Interested and qualified individuals may submit their resume to<strong style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"> <a href="mailto:jobs@duraspace.org?subject=Hosted%20Services%20Customer%20Specialist" style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit" target="_blank">jobs@duraspace.org</a>.</strong></font></p><p dir="ltr" style="margin:0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><strong style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Primary Duties and Responsibilities</font></strong></p><p dir="ltr" style="margin:0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><em style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Customer Support Management </font></em></p><ul style="margin:0px 0px 10px;padding:0px 0px 0px 1.2em;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit;list-style-position:initial"><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Provide timely follow-up to all sales leads </font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Answer initial questions and provide customized sales quotes 
</font><ul style="margin:0px 0px 10px;padding:0.5em 0px 0px 1.2em;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit;list-style:disc"><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Serve as a liaison between potential customers and development team throughout sales process 
</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Conduct information/sales sessions and demos for potential customers and provide timely responses to inquiries as 
requested by potential customers 
</font></li></ul></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Maintain the sales cycle of each contact/lead; streamline sales workflow wherever possible 
</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Manage new account set-up to ensure customer satisfaction</font><ul style="margin:0px 0px 10px;padding:0.5em 0px 0px 1.2em;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit;list-style:disc"><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Ensure customers are able to upload, ingest, and use DuraCloud and DSpaceDirect and have received appropriate support for ArchivesDirect through training sessions, information sessions, and effective communication mechanisms 
</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Setup and administer cloud provider accounts and associated credentials 
</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Create and manage DuraCloud customer accounts 
</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Create and manage DSpaceDirect customer accounts 
</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Complete vendor registrations and miscellaneous procurement documents (as needed) 
</font></li></ul></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Implement and enhance customer support workflow, processes, and systems, and ensure effective use by customers and staff 
</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Manage annual invoicing, renewals, and payments for service customers 
</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Manage existing business relationships with: Amazon, Internet2, SDSC, Chronopolis, DPN 
</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Create and produce training materials, including but not limited to support documentation, training videos, information sessions, 
and webinar series 
</font></li></ul><div style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><em style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Marketing Support</font></em></div><ul style="margin:0px 0px 10px;padding:0px 0px 0px 1.2em;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit;list-style-position:initial"><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Assist in the execution of annual marketing plan in collaboration with Director of Marketing and Communications, including assisting in production of blog posts, press releases, user stories, etc.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Support annual sales plan for all services</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font color="#000000"><font face="arial, helvetica, sans-serif">Assist in all outreach and sales efforts implementing effective measures to advertise to targeted markets</font><span style="font-family:arial,helvetica,sans-serif"> </span></font></li></ul><div style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><em style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Organizational Support</font></em></div><ul style="margin:0px 0px 10px;padding:0px 0px 0px 1.2em;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit;list-style-position:initial"><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Participate in organization and team meetings</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Participate in discussions of web properties, research, implementation, and updates</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Maintain service customer data in Zoho CRM</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Maintain and update web site content (DuraCloud, DSpaceDirect, ArchivesDirect, and DuraCloud Vault) as needed</font></li></ul><div style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><strong style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Qualifications</font></strong></div><ul style="margin:0px 0px 10px;padding:0px 0px 0px 1.2em;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit;list-style-position:initial"><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Bachelor’s degree in business, marketing, information management or related field; or a minimum of four years of related experience or training; or the equivalent combination of formal education and experience.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Experience working with technology; ability to communicate effectively with technical staff and customers of various technical skill levels.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Ability to interpret sales performance and market trend information.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Proficient in Microsoft Office Suite applications and contact management software; experience with cloud-based technologies preferred.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Able to work as a team player, has the ability and desire to work cooperatively with others on a team; takes initiative and demonstrates interest, skill, and success in motivating and mentoring others to work together, particularly when team members are volunteers with limited time and interests of their own.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Maintains courteous and effective working relationships with internal and community members/customers, partners, vendors and/or any other representatives of external organizations.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Effective communication skills: Able to communicate effectively both in person, in writing, and virtually using a variety of media and technologies.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Demonstrates initiative and is able to work with no or very limited direction or instruction; Anticipates and identifies priorities and knows when collaboration or discussion is necessary; Ability to effectively deal with ambiguity without guidance.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Effective problem-solving and analytical skills and able to identify and resolve problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Successful project management skills and able to communicate changes and progress, keep on task and completes projects on time and within budget.</font></li></ul><div style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><strong style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Other</font></strong></div><ul style="margin:0px 0px 10px;padding:0px 0px 0px 1.2em;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit;list-style-position:initial"><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Follow Monday – Friday, business day schedule in mostly Eastern Time zone.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Part-Time, minimum 20 hours per week.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Contractor position with opportunity to become permanent.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Work from a virtual office and have access to necessary hardware to effectively perform responsibilities.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Occasional evening and weekend work may be necessary based on business needs.</font></li><li style="margin:0px 0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">Travel may be necessary to ensure attendance at meetings, conferences, or industry events.</font></li></ul><p dir="ltr" style="margin:0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><strong style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:inherit;font-style:inherit;font-variant:inherit;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">About DuraSpace</font></strong></p><p dir="ltr" style="margin:0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">DuraSpace is an independent 501(c)(3) not-for-profit organization providing leadership and innovation for open technologies that promote durable, persistent access to digital data. We collaborate with scholarly, scientific, cultural, and technology communities by supporting open source projects and creating services to help ensure that current and future generations have access to our collective digital heritage.</font></p><p dir="ltr" style="margin:0px 0px 10px;padding:0px;border:0px;outline:0px;vertical-align:baseline;font-size:13px;line-height:inherit"><font face="arial, helvetica, sans-serif" color="#000000">DuraSpace is an affirmative action/equal opportunity employer committed to diversity, equity, and inclusiveness.  We offer a competitive salary and benefits package, a work-from-home lifestyle, and a supportive peer group. </font></p></div><span class="HOEnZb"><font color="#888888"><div><span style="font-size:13px"><font face="arial, helvetica, sans-serif" color="#000000"><br></font></span></div></font></span></div></div><span class="HOEnZb"><font color="#888888">

<p></p>

-- <br>
You received this message because you are subscribed to the Google Groups "DSpace Community" group.<br>
To unsubscribe from this group and stop receiving emails from it, send an email to <a href="mailto:dspace-community+unsubscribe@googlegroups.com" target="_blank">dspace-community+unsubscribe@<wbr>googlegroups.com</a>.<br>
To post to this group, send email to <a href="mailto:dspace-community@googlegroups.com" target="_blank">dspace-community@googlegroups.<wbr>com</a>.<br>
Visit this group at <a href="https://groups.google.com/group/dspace-community" target="_blank">https://groups.google.com/<wbr>group/dspace-community</a>.<br>
For more options, visit <a href="https://groups.google.com/d/optout" target="_blank">https://groups.google.com/d/<wbr>optout</a>.<br>
</font></span></div><br></div>