[Irtalk] 10 ways tech support has changed since the 1980s - TechRepublic

Hilton Gibson hilton.gibson at gmail.com
Tue Aug 13 10:25:31 SAST 2013

Over the past 30 years, IT has seen some monumental changes -- and they've
had a huge impact on the field of tech support. See if you remember the way
it used to be.

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