[Duraspace] Call recording on: Listen to an actual Microsoft support scam as it happened | CSO Online

[Hilton Gibson]

Criminals are a tricky bunch. One of their favorite scams targets those who
own a computer, but lack any real technical knowledge other than how to
browse the Web.

The scam starts with a call that warns of problems, and immediately offers
to connect you with a Microsoft support staffer. *Their goal is to remotely
control your system and install malware and rogue anti-Virus software.*

http://www.csoonline.com/article/2893375/social-engineering/listen-to-an-actual-microsoft-support-scam-as-it-happened.html
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